Specialties
Working with a select group of specialists, Seasoned Hospitality now offers ‘top down’ evaluations of food & beverage or hotel operations. We work side-by-side with your management team to develop a complete understanding of any venue.
We review the concept for clarity, execution, price point and most importantly – positioning, based on our location and demographic analysis.
We review current business trends, product mix, on-line reviews, customer satisfaction indicators and repeat guest feedback.
Our finance team performs a full analysis of the P & L including key indicators such as costof-sales and labor cost. We also look at costs normally overlooked but that can drain profits. Our culinary and beverage team also review purchasing, receiving, recipe costing, waste tracking and other cost control systems.
We meet with the management team, your most important asset. How is talent procured, on-boarded and critically – how is the company culture instilled? We review how team members are being trained, to excel at service, product knowledge and consistency.
We perform a review of front and back of house day-to-day operations, from opening to closing, staffing, overall supervision, the manager responsibility matrix, guest recovery, kitchen operations, DOH compliance, along with equipment and property maintenance.
We review menu layout, presentation and product mix, including its impact on profitability, focusing on sales leaders and brand builders.
We review systems & technology to ensure these tools are being maximized. This includes your POS configuration, reservations platform, accounting system integration, reporting, logbook communication.
Our PR / Marketing experts perform an analysis of the public relations firm along with their strategy. We review social media platforms and the venue’s website for effectiveness and accuracy. Are they effective and is it driving traffic?
We issue a detailed ‘State of Health’ report of your business, including strategies to improve performance and increase profitability.
