- Who: Éric Kayser
- What: French Patisserie Launch
- Where: New York, NY
- How: Consulting
Seasoned Hospitality worked exclusively with the Maison Kaiser team to fine-tune the launch of this prestigious French Boulanger & Patisserie at their flagship 3RD Avenue location. Extensive operational procedures and staff training included service standards, human resource SOPs, retail standards, job descriptions, management responsibilities and employment agreements.